Free Practice Questions for Salesforce ADX-201 Exam

An administrator supporting a global team of salesforce users has been asked to configure companysettings.Choose 2 options

• Currency Locale
• Default Language
• Password Policy
• Login Hours

The Human resources department at Northern Trail outfitters wants employees to providefeedback about the manager using a custom object in Salesforce. It is important that managers areunable to see the feedback records from their staff.How should an administrator configure the custom object to meet this requirement?

• Uncheck grant access using Hierarchies.
• Define a criteria-based sharing rules.
• Set the default external access to private.
• Configure an owner-based sharing rules.

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunityrecords. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers

• Add a path for stage to the opportunity record page.
• Use a Kanban list view for Opportunity.
• Configure an auto launched flow for Opportunity editing.
• Create a simplified Opportunity page layout.

An administration needs to store the ID of record type of later use in a flow.Which kind of variable should the administrator use?

• Boolean variable
• Text variable
• ID variable
• Record variable

The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?

• Auto-response rules, Macros, Entitlements
• Auto-response rules, Queues, Macros
• Auto-response rules, Queues, Escalation Rules
• Auto-response rules, Entitlements, Escalation Rules

Users at Cloud Kicks are reporting different options when uploading a custom picklist on theOpportunity object based on the kind of opportunity.Where Should an administrator update the option in the picklist?

• Fields and relationships
• Related lookup filters
• Record Type
• Picklist value sets

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.the administrator configure to help with these issues?

• Einstein Activity Capture
• Einstein Opportunity Scoring
• Einstein Search Personalization Einstein Lead Scoring

When users log in to Salesforce via the user interface, which two settings does the system checkfor authentication?Choose 2 answers

• The user's Two-Factor Authentication for API Logins permission
• The role IP address restrictions
• The user's profile login hours restrictions
• The user's Two-Factor Authentication for User Interface Logins permission

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wantsan enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how thecompany is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?

• Update the dashboard to folder settings to manager for the sales reps role.
• Add a filter to the dashboard to filter the opportunities by owner role.
• Build individual dashboards for profiles that need to see the enterprise results.
• Create a dashboard with the running User set as someone who can see all Opportunities

The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.What should the administrator do to identify why the user Is unable to log in?

• Review the login history for the user.
• Check the attempted logins by running the setup audit trail.
• Pull the password history to ensure the password policy was followed.
• Reset the security token for the profile.