Free Practice Questions for Apple-Device-Support Exam

What are two features of two-factor authentication for a personal Apple ID?

• It uses a four-digit passcode to access a user's account.
• It ensures that only the account's owner can access the account.
• It requires a special app on the trusted device.
• It doesn't require the Apple ID password.
• It can be accessed on trusted devices.

How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?

• Connect the peripheral to a USB hub.
• Unplug and reconnect the peripheral.
• Unplug other devices on the same bus.
• Connect the peripheral to another Mac.

What can you do if you forget your iPhone passcode?

• Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.
• Use your Apple ID to get into your phone.
• Put the phone in recovery mode and attempt to restore it in Apple Configurator.
• Connect the phone to a mac and erase all content and settings.

Select three responses.Which three conditions might require you to enter your passcode instead of using Face ID?

• The passcode has been entered incorrectly 5 times.
• The device was in sleep for more than 8 hours.
• The device has just been turned on or restarted.
• The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.
• The device hasn't been unlocked for more than 48 hours.

How do you reset the printing system from Printers & Scanners settings on a Mac?

• Control-click the printer, then choose Reset Printing System from the shortcut menu.
• Choose Printer Setup Utility > Reset printing system.
• Select all items, move them to the Trash, and refresh the screen.
• Select all the printers in the Printers list, then click Delete (-).

What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

• The password hasn't been updated in the last 90 days.
• The password is reused on another website.
• The password appeared in a data leak.
• It's a commonly used password or it's easily guessed.
• You have multiple or duplicate passwords listed for the website.

ScenarioMelody's Mac has multiple printers configured.Where in System Settings should you go to determine if her printers were configured manually or byan MDM solution?

• Printers > Advanced
• Privacy & Security > Profiles
• Printers & Scanners > Advanced
• General > Sharing > Printer Sharing

How can you use AirPlay to share content exclusively with a specific individual from your Apple iPhone and Mac?

• Allow Airplay for anyone in the same network
• Allow Airplay for everyone
• Allow Airplay for Current use

What other sharing settings may prevent Screen Sharing from being turned on?

• Remote Login
• Media Sharing
• Remote Management
• Remote Apple Events

How many times does Face ID attempt a face match before requiring you to enter a passcode?

• Seven
• Three
• Five
• Ten